Payment Policy

Payment Policy

Effective Date: May 19, 2025
  • This Payment Policy applies to all purchases made on Niphean.com ("we", "our", or "us"). By placing an order, you agree to the terms below.

1. Accepted Payment Methods

  • We accept the following secure payment options:
  • - Credit & Debit Cards: Visa, MasterCard, Discover
  • - Digital Wallets: PayPal, Apple Pay, Google Pay
  • All payments must be authorized before your order is processed. We do not store full card details on our servers.
  • 2. Payment Security
  • We prioritize your payment safety using the following measures:
  • - PCI-DSS compliant payment gateways
  • - TLS 1.3 encryption during all transactions
  • - 3D Secure verification for orders over $500
  • Suspicious transactions may be subject to additional checks to prevent fraud.
  • 3. Currency & Taxes
  • - Currency: All payments are charged in U.S. Dollars (USD) unless otherwise indicated.
    • VAT & Duties:
    • - Paddleboards: Prices exclude VAT but include standard shipping.
    • - Accessories & Spare Parts: Prices exclude VAT; shipping calculated at checkout.
    • - International customers (Canada, UK, Germany, France, Spain, Italy): Responsible for local customs duties and import taxes.
  • 4. Shipping & Free Shipping
  • - Orders over $99 USD qualify for free standard shipping within eligible regions.
  • - Shipping fees are clearly stated at checkout when applicable.
  • 5. Order Verification & Fraud Prevention
  • To protect our customers and businesses, we may:
  • - Verify identity for orders above $1,000 USD
  • - Hold or cancel orders flagged as high-risk
  • - Require additional confirmation before processing suspicious transactions
  • We reserve the right to reject any order that does not meet our security standards.
  • 6. Policy Updates
  • We may update this Payment Policy periodically. Changes will be published on this page with the updated date. Continued use of our site confirms your agreement to the latest version.