1. Introduction

• This Privacy Policy outlines how Niphean Outdoor Co., Limited, a company registered at UNIT B68, 5/F, Tsuen Wan Industrial Building, No. 59–71 Wang Lung Street, Tsuen Wan, New Territories, Hong Kong, ("Niphean", "we", "us", or "our") collects, uses, discloses, and protects your personal information when you visit or interact with Niphean.com ("Site").
• By accessing or using our Site, you consent to the practices described in this Policy.

2. Definitions

• - "Personal Data": Any information relating to an identified or identifiable natural person.
• - "Processing": Any operation or set of operations performed on Personal Data, whether or not by automated means.
• - "Data Subject": An individual whose Personal Data is processed.
• - "Third Party": Any natural or legal person, public authority, agency, or body other than the Data Subject, Niphean, or persons authorized to process Personal Data under Niphean's direct authority.

3. Information We Collect

• 3.1 Information You Provide to Us
• - Name, email address, phone number, shipping and billing address.
• - Payment information (processed via secure third-party gateways).
• - Order history and account registration details.
• - Communications sent through our contact forms or support channels.

• 3.2 Information Collected Automatically
• - IP address, device identifiers, browser type, access time.
• - On-site behavior including pages visited and time spent.
• - Cookies, web beacons, and similar tracking technologies.

• 3.3 Information from Third Parties
• - Marketing platforms (e.g., Meta, Google).
• - Analytics tools (e.g., Google Analytics).
• - Social networks (if used for authentication or interaction).

• 4. Legal Basis for Processing
• We process your Personal Data only when legally permissible, including:
• - Performance of a Contract: To fulfill our contractual obligations to you.
• - Legal Obligation: To comply with legal requirements.
• - Consent: When you have given explicit consent.
• - Legitimate Interests: For purposes such as fraud prevention and customer service.

• 5. Use of Personal Data
• We use your Personal Data to:
• - Process and fulfill orders, returns, and warranty claims.
• - Provide customer service and respond to inquiries.
• - Manage your account and preferences.
• - Personalize your experience on the site.
• - Send marketing communications (subject to your consent).
• - Ensure website security and prevent fraud.
• - Comply with applicable laws and regulations.

• 6. Sharing of Personal Data
• We do not sell your Personal Data. We may share your information with:
• - Service Providers: Logistics, payment processors, IT support.
• - Legal Authorities: If required by law or court order.
• - Affiliates and Contractors: Under strict confidentiality obligations.
• - Advertising and Analytics Partners: In aggregated or anonymized forms.

• 7. Cookies and Tracking Technologies
• We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and deliver relevant ads. You may opt out of non-essential cookies through the cookie settings banner available on the Site.

• 8. Data Retention
• We retain your Personal Data only as long as necessary for the purposes described in this Policy or as required by law. Data related to orders and warranties may be retained longer for tax, accounting, or regulatory purposes.

• 9. International Data Transfers
• Your data may be processed in jurisdictions outside your country, including the United States, Canada, and Europe. Where required, appropriate safeguards (e.g., Standard Contractual Clauses) are used to ensure adequate data protection.

• 10. Your Rights
• Depending on your location, you may have the following rights:
• - Access: Request a copy of your Personal Data.
• - Rectification: Request correction of inaccurate data.
• - Erasure: Request deletion of your data ("Right to be Forgotten").
• - Restriction: Request limited use of your data.
• - Objection: Object to data processing for certain purposes.
• - Portability: Request transfer of your data to another provider.
• - Withdraw Consent: Where processing is based on consent.
• - Lodge a Complaint: With your local data protection authority.
• To exercise your rights, contact us at the address or email provided in Section 15.

• 11. California Privacy Rights (CCPA/CPRA)
• If you are a California resident, you may request:
• - Categories and specific pieces of Personal Data collected.
• - Purpose of collection and categories of sources.
• - Information shared or sold (we do not “sell” Personal Data under CCPA definitions).
• - Deletion or correction of your data.
• We will not discriminate against you for exercising these rights.

• 12. Data Security
• We implement appropriate technical and organizational security measures to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction. However, no transmission over the internet is 100% secure.

• 13. Children's Privacy
• Our Site is not intended for children under the age of 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect Personal Data from children.

• 14. Third-Party Links
• Our Site may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies.

• 15. Contact Us
• If you have any questions regarding this Privacy Policy or wish to exercise your rights under applicable privacy laws, please contact us at:
• Email: support@niphean.com