Thank you for choosing Niphean as your trusted provider of paddleboards. We value your satisfaction and aim to provide high-quality products. This Warranty and Return Policy outlines important information regarding warranty coverage, as well as our return and exchange procedures. Please read this policy carefully before making a purchase. By placing an order, you acknowledge and accept the terms and conditions outlined below.

1. Warranty Coverage:
We offer a [X]-year warranty on all paddleboards purchased through our website. This warranty covers defects in materials and workmanship under normal use. It does not cover damages resulting from misuse, neglect, accidents, alterations, or improper handling.

2. Warranty Conditions:
To be eligible for warranty coverage, you must retain the original proof of purchase (order confirmation) and register your paddleboard on our website within [X] days of purchase.

- The warranty is valid only for the original purchaser and is non-transferable.
- If a defect arises during the warranty period, please contact our customer support team immediately to initiate the warranty claim process.
- We reserve the right to inspect the product to determine if the defect falls within the warranty coverage. In some cases, photographic evidence or additional information may be requested.
- If the defect is deemed covered under warranty, we will, at our discretion, repair or replace the defective part or the entire paddleboard or offer a suitable replacement of similar value.

3. Return and Exchange Policy:
If you are not completely satisfied with your purchase, you may return or exchange the paddleboard within [X] days from the date of delivery. To be eligible for return or exchange, the product must be in its original condition, unused, and free from any damages or signs of wear.

A:Due to personal subjective reasons (such as dislike, unsuitability), the shipping cost of return and exchange shall be borne by the customer.

B:Due to the problem of the product itself (not including external factors such as improper operation, please refer to the Warranty for details), the shipping freight incurred by the return and exchange is borne by Niphean. 

4. Return Exceptions:
The following items are not eligible for return or exchange, except in the case of a manufacturing defect covered under warranty:

- Used paddleboards.
- Items purchased from unauthorized resellers.
- Missing accessories, such as paddles, fins or leash.

5. Contact Information:
If you have any questions or concerns regarding our warranty and return policy or require further assistance, please don't hesitate to contact our customer support team. You can reach us via sales@niphean.com or by visiting our Contact Us page on our website.