Shipping Policy

Effective Date: May 19, 2025
  • This Shipping Policy applies to all orders placed on Niphean.com ("we", "our", or "us"). By placing an order, you agree to the shipping terms outlined below.
  • 1. Order Processing Time
  • - Orders are processed Monday through Friday, excluding public holidays.
  • - Please allow 1–2 business days for order processing before shipment.
  • - Once your order ships, you will receive a confirmation email with tracking information.
  • 2. Shipping Destinations
  • - We currently ship within the United States only.
  • - Eligible regions include:
  •   • Contiguous 48 states
  •   • Alaska & Hawaii
  • Orders shipping to Alaska, Hawaii, or remote areas may require additional delivery time and may incur extra shipping charges.
  • International shipping is not available at this time.
  • 3. Estimated Delivery Times
  • - Continental U.S.: 5–8 business days (Standard), 3–5 business days (Expedited)
  • - Alaska & Hawaii: 5–10 business days (Standard only)
  • Delivery times are estimates and may vary due to carrier delays, weather conditions, or remote locations.
  • 4. Shipping Costs
  • - Free standard shipping may be available on qualifying orders. Please refer to product pages or current promotions for details.
  • - Shipping fees for non-qualifying orders or expedited shipping options are calculated at checkout based on destination, size, and weight.
  • 5. Oversized Shipments
  • - Certain items, such as paddleboards or bundled products, may ship in multiple boxes and may arrive separately.
  • - Oversized items may require additional handling time or shipping fees, which will be clearly indicated at checkout.
  • 6. Tracking & Delivery
  • - A tracking number will be provided once your order has shipped.
  • - Orders are shipped via trusted carriers such as UPS, FedEx, or USPS, depending on package size and destination.
  • - Please monitor your tracking link for the most up-to-date delivery status.
  • 7. Lost, Delayed, or Damaged Shipments
  • If your shipment is lost, delayed, or arrives damaged, please contact us within 7 days of delivery.
  • Please email support@nipheansup.com with your order number and photos (if applicable), and we will assist accordingly.
  • 8. Address Accuracy
  • Customers are responsible for providing accurate and complete shipping addresses. Niphean is not responsible for delivery issues caused by incorrect or incomplete address information.
  • 9. Policy Updates
  • We may update this Shipping Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of the revised policy.

FAQs

Specifications & Comparison

Compare specs and features to find the perfectpaddleboard for your adventure needs.

Niphean 11' iSUP $399.00

Board Length

11'6" × 33" × 6" (350 × 83 × 15 cm)

Board Weight

21.2KG

Recommended Height

5'1"–6'3" (155–190 cm)

D-rings

17

Handles

6

Best For

Beginners

Paddle Style

Double-Sided

Seat Compatibility

✓

Deck Bungee Areas

Front + Rear
Niphean Pro 11'6" iSUP $479.00

Board Length

11'6" × 33" × 6" (350 × 83 × 15 cm)

Board Weight

21.2KG

Recommended Height

5'1"–6'3" (155–190 cm)

D-rings

17

Handles

6

Best For

Beginners

Paddle Style

Double-Sided

Seat Compatibility

✓

Deck Bungee Areas

Front + Rear
Niphean Pro 12'6" iSUP $489.00

Board Length

11'6" × 33" × 6" (350 × 83 × 15 cm)

Board Weight

21.2KG

Recommended Height

5'1"–6'3" (155–190 cm)

D-rings

17

Handles

6

Best For

Beginners

Paddle Style

Double-Sided

Seat Compatibility

✓

Deck Bungee Areas

Front + Rear